Terms of service

TERMS OF SERVICE

Last updated: October 27, 2026

These Terms of Service govern your use of the Elvorly website and your purchase of products from Elvorly.

By accessing our website or purchasing from us, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. GENERAL

Elvorly operates this online store and offers beauty, skincare, makeup, haircare, and self-care products through our website.

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will take effect when posted on this page, subject to applicable law.

2. PRODUCTS AND INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate and up to date.

Product colours and appearance may vary slightly depending on your device, screen settings, and lighting.

We reserve the right to correct errors, update product information, and change prices where permitted by law. Product availability may change without notice.

Product descriptions are provided for informational purposes and do not replace professional medical advice. Please review product ingredients, instructions, and warnings before use.

3. ORDERS

When placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been accepted for fulfilment.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues, or inaccurate information, subject to applicable law.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

4. PRICING AND PAYMENT

Prices and currencies are displayed on our website or at checkout. The final amount payable, including applicable taxes and shipping charges, will be shown at checkout where applicable.

You agree to provide valid and current payment and billing information when placing an order.

We reserve the right to correct pricing errors before fulfilment, subject to applicable law. If an order is cancelled because of a pricing error after payment has been collected, the amount paid for that order will be refunded.

5. SHIPPING AND DELIVERY

Shipping options, estimated delivery times, and applicable shipping charges are provided at checkout or in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate delivery address. Please contact us promptly if you notice an error in your shipping information.

For further details, please review our Shipping Policy.

6. RETURNS AND REFUNDS

Returns, refunds, exchanges, and cancellations are handled in accordance with our Return and Refund Policy.

Certain beauty, skincare, makeup, and personal-care products may be ineligible for change-of-mind returns if opened or used, subject to applicable law.

Nothing in these Terms or our Return and Refund Policy limits any consumer rights or remedies that cannot legally be excluded or restricted under applicable United States or Canadian law.

7. CONSUMER RIGHTS

Depending on where you live, you may have rights under applicable federal, state, provincial, or territorial consumer protection laws.

Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies that cannot legally be excluded, restricted, or modified.

8. PROHIBITED USE

You may not use our website or its content for unlawful purposes.

You must not attempt to interfere with the operation or security of our website, misuse our services, submit fraudulent information, or engage in activity that harms our business, website, or customers.

We reserve the right to restrict access to our website where reasonably necessary and permitted by law.

9. INTELLECTUAL PROPERTY

Unless otherwise stated, the content on this website, including logos, text, graphics, images, designs, and other materials, is owned by or licensed to Elvorly.

You may not reproduce, distribute, modify, or use our content for commercial purposes without prior permission, except as permitted by law.

10. THIRD-PARTY SERVICES

Our website may use third-party services, applications, and payment providers to support store operations and process transactions.

Third-party services may be subject to their own terms and privacy policies. We encourage you to review those policies when using their services.

11. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable law.

To the extent permitted by applicable law, Elvorly will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in this section limits any rights or remedies available to consumers under applicable law.

12. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy to understand how your information is handled.

13. CONTACT

If you have questions about these Terms of Service, please contact us at:

Store: Elvorly
Email: noumanmazen@gmail.com