Shipping policy

SHIPPING POLICY

Last updated: September 4, 2026

At Elvorly, we aim to make your shopping experience as simple and convenient as possible. We currently offer shipping to Australia and selected international destinations.

SHIPPING DESTINATIONS

We ship to Australia and may offer shipping to other countries depending on product availability, shipping restrictions and our delivery partners.

If shipping is not available to your location, the available shipping options will not be displayed at checkout.

PROCESSING TIME

Orders are generally processed within 1–3 business days after payment has been successfully received.

Once your order has been processed and shipped, you will receive tracking information when available.

DELIVERY TIMES

Delivery times vary depending on your location, product and shipping method.

Estimated delivery times will be displayed at checkout where available.

Delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, customs processing, weather, public holidays and other unforeseen circumstances.

AUSTRALIA

For orders delivered within Australia, estimated delivery times will be provided at checkout based on the shipping method and product selected.

INTERNATIONAL SHIPPING

For international orders, delivery times may vary significantly depending on the destination country and shipping method.

Customers are responsible for providing an accurate and complete delivery address at checkout.

CUSTOMS, DUTIES AND TAXES

International orders may be subject to customs duties, import taxes, VAT, GST or other charges imposed by the destination country.

Where applicable, these charges may be the responsibility of the customer unless otherwise stated at checkout.

Elvorly does not control customs processing times or charges imposed by local authorities.

ORDER TRACKING

When tracking is available, tracking information will be sent to the email address provided when placing your order.

Please allow some time for tracking information to become active after your order has been shipped.

DELIVERY DELAYS

While we work with our shipping partners to deliver orders as efficiently as possible, Elvorly is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, public holidays or other unforeseen events.

If your order appears to be significantly delayed, please contact us and we will do our best to assist you.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information when placing an order.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply if the order needs to be reshipped.

CONTACT

If you have questions about your order or shipping, please contact us at:

Email: noumanmazen@gmail.com

Elvorly